The Budtender is the welcoming face of Wellness Connection of Maine to our members. The successful candidate will possess outstanding customer service skills, constant desire for self-improvement, and attention to details. This entry-level, non-management position offers the opportunity to learn and grow with the Company from the ground up, and to take on increasing levels of responsibility over time.
Core Competencies
To succeed, the Budtender must be: Passionate, Informed, Approachable, Energetic and Trustworthy
The Budtender must exemplify WCM values of Personal, Reliable, Good-Natured, and Trailblazer.
The Budtender must consistently and uncompromisingly embody and demonstrate the following:
- Integrity
- Personal Accountability
- Teamwork
- Problem Solving
- Confidence
- Flexibility
Duties and Responsibilities
The main responsibilities of the Budtender include interacting with, educating, and advising members face-to-face and by phone on cannabis; record-keeping; assisting with inventory and cash management; interacting with local service providers; and helping to maintain a clean, safe, and welcoming facility inside and out.
- Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures
- Maintains member records in compliance with State law and Company policy
- Answers questions about the law and the Company from members and others
- Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
- Assists Assistant Dispensary Manager with inventory and cash management, daily and weekly
- Maintains a clean, safe, welcoming environment inside and outside the facility
- Other duties may be assigned by the Assistant Dispensary Manager according to Company needs
Qualifications
Education
- High school diploma or equivalent
- 2 years post-secondary education in a related field preferred
Work Experience Required
- 2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred
- Work history showing progressive responsibility, willingness to accept, lead, and complete additional projects or challenges
Required Knowledge
- Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
- Thorough understanding of Maine state law governing medical marijuana
- Arithmetic necessary for basic inventory and cash management
- Familiarity with history and varieties of medical marijuana preferred but not required
Skills and Abilities
- Outstanding phone and in-person customer service skills
- Ability to communicate clearly and calmly in a positive and didactic manner
- Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
- Demonstrated proactivity, flexibility, adaptability and multi-tasking
- Proficient computer skills
- Ability to maintain confidentiality and ethical conduct
- Skill in accurate cash management and inventory control
- Strong written and oral interpersonal communication skills
- Ability to effectively plan and prioritize
- Ability to focus; attention to detail
- Ability to work effectively as part of a team
- On occasion, the willingness to travel to other work sites
- Absolute reliability and honesty
Physical Requirements
- Extended time standing, walking, bending, and reaching
- Must pass a drug test and background check (state mandated)
- Reliable transportation
Starting pay: $15/hr
Mandatory COVID-19 Vaccination Policy
Wellness Connection of Maine, and its affiliated companies (collectively, the “Company”) value the health, safety and wellbeing of its employees, customers, their families, and other visitors of our offices and facilities and have instituted several safeguards and protective measures, including mandatory vaccination requirements, to prevent the spread of COVID-19 exposures and infections. Accordingly, the Company’s Mandatory COVID-19 Vaccination Policy requires all new hires to be fully vaccinated against COVID-19 in order to be eligible for employment with the Company, except for individuals with a documented and approved medical or religious exemption, or other exemption as provided under applicable law.
For purposes of this Mandatory COVID-19 Vaccination Policy, an individual is considered fully vaccinated when two weeks have passed following receipt of the second dose in a two-dose vaccination series (such as Pfizer or Moderna) or two weeks have passed following a single-dose vaccination (such Johnson & Johnson). Additionally, candidates who accept an offer of employment will be provided with instructions for securely submitting proof of COVID-19 vaccination prior to the individual’s start date, as well as the Company’s process for requesting and completing an applicable medical or religious exemption form. No medical documentation should be submitted to the Company prior to receiving such instructions from the Company’s recruiter or other designated human resources professional.